Return Policy shop returns store returns

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ONLINE RETURN POLICY

Effective as of: September 30 2024

1. RETURNS. We allow returns for refund only. We do not allow exchanges. For items purchased

online, returns are accepted within 30 days of the delivery date. To initiate a return, please contact us at

jason@jaymarketing420.com to obtain a return authorization. Be sure to include the item's order

number and your reason for the return. Returns that are shipped without authorization may not be

accepted. Please allow up to 10 business days for your refund to be processed once we receive your

return.

2. RETURN SHIPPING. Return authorization for items shipped in error, or items being

returned/exchanged because they are defective or damaged, will include a pre-paid shipping label.

Return shipping on items that are being returned/exchanged for other reasons will be paid for by the

customer.

3. ELIGIBLE ITEMS. The following items: Clearance items, Final Sale items, Perishable items,

Special-Order items, Custom Products, and Gift Cards are not eligible for return/exchange. We reserve

the right to refuse any return/exchange, at management's discretion, if the item being

returned/exchanged does not meet the criteria set forth within this policy.

4. CONDITION OF ITEMS. Except for items that were damaged when purchased, items may be

"open box" but must be unused, undamaged, and complete with all original packaging.

5. FORM OF PAYMENT. Refunds, if issued, will be issued in the original form of payment minus

shipping and handling fees unless otherwise stated. If the original form of payment is unavailable, store

credit may be issued at our discretion.

6. RESTOCKING FEE. Except for items that are returned/exchanged for being damaged or defective,

to cover the cost of inspecting, repackaging, and restocking certain items, a restocking fee of 10% (or

the maximum amount permitted by law, whichever is less) may be assessed for the following items or

types of items: All products. The restocking fee will be deducted from the refund amount, if any, where

permitted by state law.

If you have any questions about this return policy, please contact us at jason@jaymarketing420.com